Returns and Refunds

At WanderWrapsStudio, each product is made to order and created specifically for you. Because of the custom nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

Defective, Damaged, or Incorrect Items

We stand behind the quality of our products. If you receive an item that is defective, damaged during transit, or incorrect due to an error on our part, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the problem

• Clear photos showing the defect, damage, or incorrect item

After reviewing the information, we may offer a replacement or a full refund at our discretion.

Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

• Custom and personalized products

• Items ordered in the wrong size, color, or design selected by the customer

• Digital files and downloadable products

• Products showing normal wear or damage caused after delivery

• Sale or discounted items

• Gift cards

Refunds

Refunds are issued only when an item is confirmed to be defective, damaged, or incorrect due to WanderWrapsStudio's error. Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you experience any issues with your order, please contact us at:

Email: info@gear-mate.com

We are committed to ensuring you receive the quality products you ordered and will work with you to resolve any legitimate issues promptly.